Leadership & Training
As a consultant, coach, and mentor, Rick Olson has worked with companies across America, helping them develop and embrace a world class workplace culture.
Areas of Specialization:
World Class Internal and External Service
Navigating Through Times of Change
Reducing Workplace Stress
Coaching and Mentoring Employees
Communication Dynamics
Rick’s acclaimed Leadership Development programs include:
The Coaching College
This quarterly program turns working managers into people builders.
FORMAT:
All managers are involved in four-day-long training programs related to the themes mentioned above
All managers receive a 360 evaluation of their strengths and weaknesses
Rick conducts four one-on-one coaching sessions with each manager
TOPICS:
The role of a coach
Coaching your staff through times of change
Coaching your people to excel in a service environment
Coaching the challenging employees
EXPECTED OUTCOMES:
Managers develop and empower their employees
Leaders are raised up
Talented employees are retained
Internal and external service levels are significantly elevated
The Emerging Leaders Program
This quarterly program is designed to fast-track future leaders to be ready to step into new leadership roles.
TOPICS:
Leadership is about influence more than title
You have to touch a person’s heart before you get their head
Don’t be a lone ranger – create a great inner circle
Poor leaders add followers, great leaders multiply leaders
FORMAT:
People of strong influence with leadership potential are selected for the program
Four day long classes develop the emotional intelligence abilities of the attendees
Three major group projects elevate their leadership preparedness
EXPECTED OUTCOMES:
Replacements are developed for retiring baby boomers
Future leaders are ready to step into significant new roles
Strong networking helps destroy departmental walls
The group becomes a strong resource for the organization
"The impact of your message on the morale and attitude of our staff was truly amazing . . . Thank you Rick, for helping us turn things around here at District Memorial Hospital."
–District Memorial Hospital
“Having access to Rick’s YouTube mini-sessions have been a weekly blessing for me and my entire team. Each message provides deep thinking points that are philosophically enlightening, but are also directly applicable to help guide us through specific situations at work. Thank you Rick for all of your thought-provoking insight!”
- Frankenmuth Credit Union